Critical Software update required

A third-party software component (NI-PAL) that all ClampOn Windows applications depend on will stop functioning 10 of November 2026 unless it is updated.

After this date, ClampOn GUI software (instruments and controllers are not affected) will stop running on any systems that receive Windows updates, potentially causing unplanned downtime on your critical monitoring systems.

Please take one of the following actions before 10 November 2026 to prevent any disruption:

• Option 1: Install standalone patch
  Download and install the offline update directly from our secure server
  You will get access to the downloads after completeing the form here: Critical Software download

• Option 2: Upgrade to the latest software version
  Upgrade your ClampOn software suite to the latest version.
  All installers released after 15 October 2026 natively include this updated component.

If you require technical assistance or have questions regarding this deployment, please reach out directly to your dedicated ClampOn support representative or contact our global support team at support@clampon.com.

Note: If you have a running support contract with ClampOn no actions are required, the update process will be initiated by your regular ClampOn support contact.